TypeNext is built by Pocket Labs LLC ("Pocket Labs", "we", "us"). This policy explains what TypeNext does with your information. The short version: the app is designed so that what you write stays on your Mac, and we go out of our way not to receive it.
The short version. Autocomplete, snippets, emoji, your dictionary, read-aloud, statistics and learned style all run on your device, they never reach our servers. The one feature that leaves your Mac is voice dictation, which sends audio to OpenAI using your own API key. We don't sell your data, we don't train any models on it, and we don't keep your writing or audio.
1. Who we are
Pocket Labs LLC is the developer of TypeNext, a native macOS app that helps you write with inline autocomplete, voice dictation, snippets, emoji shortcuts and read-aloud. You can reach us at privacy@typenext.app.
2. What runs on your device
The following happen entirely on your Mac. The data involved is never transmitted to Pocket Labs, and we have no access to it at any time:
- Autocomplete. Suggestions are generated by a language model that runs locally. The text you're writing, and the suggestions it produces, stay on the device.
- Screen context (optional, off unless you enable it per app). When turned on for an app, TypeNext reads on-screen text locally to ground its suggestions. This is processed in memory and is not stored or transmitted.
- Snippets, emoji, and your personal dictionary. Stored locally in your Mac's Application Support folder.
- Read-aloud. Speech is generated on-device by a local text-to-speech model. No audio or text is sent anywhere.
- Usage statistics and "learns your style". Counts and the completions you accept are kept locally to power your private dashboard and personalization. They are never uploaded.
Because this information never leaves your Mac, Pocket Labs is neither the controller nor the processor of it.
3. What leaves your Mac
A small number of features require a network connection. Here is exactly what is sent, and to whom:
- Voice dictation → OpenAI. When you hold the dictation key and speak, the recorded audio is sent to OpenAI's transcription API using the API key you provide, and the returned text (optionally cleaned up) is inserted at your cursor. The request goes directly from your Mac to OpenAI. TypeNext does not route it through our servers, and we do not store your audio or transcripts. See Data handling for OpenAI's no-training / no-retention commitments.
- Model downloads → Hugging Face. The first time you select a local model, the model file is downloaded once from Hugging Face. After that, the model runs offline.
- Subscriptions & licensing → Stripe. If you subscribe, payments are processed by Stripe. We receive limited billing details (see below); we never receive your full card number.
- Updates. The app may check for new versions. These requests contain only the information needed to deliver an update (such as your app version and platform), never your writing.
4. We do not train on your data, and we do not keep it
Pocket Labs does not use your writing, audio, transcripts, or any content you produce with TypeNext to train models, ours or anyone else's. We do not retain your content on our servers because, by design, it does not reach our servers. For voice dictation, audio is sent to OpenAI under your own key; OpenAI does not use data submitted through its API to train its models, and TypeNext requests zero data retention where your account supports it.
5. Information we do collect
The only personal information we hold is what's needed to run an account and a subscription:
- Account & billing data (via Stripe). Your name, email address, country, subscription plan and status, and a payment-card token or last four digits. Stripe stores the full payment details; we do not.
- Support correspondence. If you email us, we keep your message and contact details to respond.
- Optional, anonymous diagnostics. If you opt in, TypeNext may send anonymized crash reports and aggregate counts (for example, "how often suggestions were accepted") so we can fix bugs. These never include the content of your writing, and you can turn them off in Settings.
6. Permissions the app requests
- Accessibility, required, so TypeNext can see the text field you're in and insert suggestions at your cursor. macOS prevents it from reading secure fields such as passwords.
- Microphone, only requested when you first use voice dictation.
- Screen Recording, only requested if you turn on optional screen context for an app, and used solely to read on-screen text locally.
7. How we use information
We use the limited information we hold to: provide and maintain the app; create and manage your account and subscription; process payments; respond to support requests; detect and fix bugs and abuse; and comply with our legal obligations.
8. Who we share information with
We do not sell your personal information. We share the limited data above only with service providers who help us run TypeNext:
| Provider | Purpose | What it receives |
|---|---|---|
| Stripe | Payments & subscriptions | Name, email, country, card token, subscription status |
| OpenAI | Voice transcription (your key) | Audio you dictate; returned text |
| Hugging Face | One-time model downloads | Standard request data to deliver a file |
We may also disclose information if required by law, or to protect the rights, safety, and security of our users and the public.
9. Data retention
On-device data lives only on your Mac and is removed when you delete it or uninstall the app. Account and billing records are kept for as long as you have an account and for the period required by tax and accounting law afterward. Support emails are kept until your request is resolved, unless we're required to keep them longer.
10. Your rights and choices
Depending on where you live (for example under the EU/UK GDPR or the California CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Because most of what TypeNext handles never reaches us, the simplest controls are in the app:
- Delete snippets, dictionary entries, statistics, and learned style from within Settings, or by removing the app's data folder.
- Turn off optional diagnostics, screen context, and voice at any time.
- To exercise rights over account or billing data we hold, email privacy@typenext.app. We will not discriminate against you for exercising your rights.
11. Security
On-device data sits within your Mac's protected app storage. Data in transit (to OpenAI, Stripe, and for updates) is encrypted with TLS. No method of storage or transmission is perfectly secure, but we work to protect your information using industry-standard practices.
12. Children
TypeNext is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
13. International users
Pocket Labs LLC operates from the United States, and our service providers may process data in the United States and other countries. By using TypeNext you understand your information may be processed in these locations, under safeguards appropriate to the transfer.
14. Changes to this policy
We may update this policy as TypeNext evolves or the law changes. We'll revise the "last updated" date above and, for material changes, provide a more prominent notice.
15. Contact
Questions about this policy or your data? Email privacy@typenext.app, or write to Pocket Labs LLC, [company mailing address].